Terms & Conditions
1. All charges will appear as J. Culpepper and Co. on your statement.
2. A flat rate USPS shipping and handling fee of $10 applies to all orders. Free shipping is available with a minimum purchaserequirement as noted on the front page. All parcels are sent by either USPS First Class Mail or Priority Mail as determined by package weight. Please contact us with any questions.
3. All merchandise is 100% refundable pending the following:
♦ Returns must be made within 30 days of purchase.
♦ Returns must be in original new (unused) condition.
♦ Merchandise returns will be completely refunded minus shipping within 3 days of our receipt credited to original credit card number. Returned shipping fees are the responsibility of the buyer.
♦ Any order that is shipped with a promo code for free shipping, if all or part is returned, which would disqualify it for free shipping because of order total, will be charged original shipping costs.
♦ Any returns beyond 60 days, only in store credit is available, excluding shipping.
♦ A $10.00 USPS wrong delivery address charge will be assessed to customers who provide inaccurate address information.
4. In the event that merchandise is believed to be defective, replacement merchandise will be awarded at no additional charge including shipping, if the following hold true:
♦ Merchandise defect is the fault of manufacturing.
♦ Defect is not the result of misuse, overuse, or improper care. If you have additional questions, comments, suggestions, or concerns, please make an inquiry to our email address at firstname.lastname@example.org. We welcome your comments and will respond to your inquiry promptly.